It is a common misconception within the legal industry that mediators and arbitrators are “competition” for lawyers since dispute resolution naturally takes their client away from litigation, which, for many lawyers, is where the big money is. However, this does not have to be the case. Let us look at how collaborating with dispute resolution professionals benefits you and your clients.
Strengthening client relationships
Clients appreciate lawyers who commit to their best interests and help them limit their legal costs. Surveys also show that clients experience greater satisfaction when presented with dispute resolution and would recommend the process to others.
This increase in satisfaction often results in a continuing relationship with the legal professional who suggests dispute resolution, as clients usually return to them for advice on other legal issues.
Enhancing reputation
Helping clients achieve lower costs and faster resolution to their cases can create a reputation for you as a no-nonsense dispute resolution professional who can guide clients to a mutually beneficial outcome. This can help gain more clients, especially those who value efficiency and cost-effectiveness.
Reducing workload and increasing financial benefits
While mediation and arbitration might reduce the time spent on a single case, they can lead to quicker resolutions and satisfied clients who are more likely to refer others to you. You can also bill for the time you spend preparing for and participating in dispute resolution sessions.
Dispute resolution eases the workload for attorneys and judges, allowing more time for complex cases requiring court action. This can improve billing efficiency and increase focus on more lucrative cases.
Ethical considerations
At times, suggesting dispute resolution to clients may be an ethical and professional duty, especially when it best serves their interests. Maintaining high ethical standards boosts one’s professional reputation and trustworthiness.
Considering dispute resolution
Rather than thinking of dispute resolution as something that takes away from your practice, consider it a gain to your reputation and skill. Lawyers who become known as advocates of dispute resolution often gain more referrals because of this reputation.