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What is the difference between an arbitrator and a mediator?

On Behalf of | Nov 21, 2024 | Dispute Resolution

In the realm of dispute resolution (ADR), mediation and arbitration are two popular and effective methods used to resolve conflicts outside of traditional court proceedings. While both methods aim to facilitate resolution and avoid the lengthy and often costly litigation process, the roles of arbitrator and mediator are distinct. Understanding these differences can help parties choose the most appropriate method for their dispute.

The Role of a Mediator

Mediation is a collaborative process in which a neutral third party, the mediator, facilitates communication between disputing parties to help them reach a mutually acceptable agreement. Here are some key characteristics of mediation:

  • The mediator does not impose a solution, but rather encourages open and respectful dialogue.
  • Mediation is a voluntary process and the parties can choose to withdraw at any time.
  • Mediation sessions are generally confidential, which encourages the parties to speak freely.
  • Mediators often emphasize the importance of preserving the relationship between the parties.

The Role of an Arbitrator

Arbitration, on the other hand, involves a neutral third party, the arbitrator, who hears evidence and arguments from both sides, similar to how a judge would, and then makes a binding decision. Some important aspects of arbitration are:

  • Unlike a mediator, an arbitrator acts as a decision-maker. They evaluate the evidence, arguments and make a decision.
  • Arbitration typically follows a more formal process. Think of it as a method in between mediation and traditional court.
  • The decision made by arbitrators are, almost always, binding decisions. They are enforceable in court.
  • The arbitrator is less focus on the relationship between the parties and more interested in fact-finding.

Choosing Between Mediation and Arbitration

The choice between mediation and arbitration often depends on the nature of the dispute, the relationship between the parties, and the goal, or desired outcome.

If the goal is to maintain a civil relationship between the two disputing parties, for example, mediation may be the most appropriate method. Conversely, if the parties seek a fact-finder that will provide them with an enforceable, definitive resolution, arbitration is more appropriate.

Arbitration and mediation serve as valuable tools to solve problems outside of the courtroom. Each method has its unique advantages and processes. Understanding the difference between the two can empower parties to make informed decisions about how to resolve their disputes effectively.

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